Terms & Conditions
A legal disclaimer
Welcome to Duty Driver, a transportation network platform designed to connect verified military drivers and riders for safe, reliable, and community-based transportation on and around military installations. Duty Driver does not guarantee ride availability, quality, or safety.
All rides are conducted at the users’ own risk. Duty Driver is not responsible for damages, losses, or injuries arising from the use of the Service.
By accessing or using Duty Driver (the “App,” “Service,” or “Platform”), you agree to comply with these Terms and Conditions (“Terms”). Please read them carefully before using the Service.
Terms & Conditions
Acceptance of Terms
By registering, accessing, or using Duty Driver, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Service.
Eligibility
You must be 18 years or older and possess a valid driver’s license.
All drivers must complete Duty Driver’s verification process, including:
Government or military ID verification.
Driver’s license and vehicle registration upload.
Proof of insurance and a clean Motor Vehicle Record (MVR).
Base access status confirmation.
Riders must verify military affiliation through manual verification.
Service Overview
Duty Driver acts as a platform, not a transportation provider. We connect drivers and riders for prearranged rides but do not own, operate, or control vehicles or drivers. Drivers operate as independent contractors, not employees, agents, or representatives of Duty Driver.
User Responsibilities
Drivers agree to:
Maintain valid insurance, registration, and safe vehicle condition.
Comply with all local traffic, base, and TNC (Transportation Network Company) laws.
Not engage in unsafe, illegal, or inappropriate behavior while using the platform.
Riders agree to:
Provide accurate ride details and payment information.
Respect the driver's property and time.
Do not engage in harassment, misconduct, or unsafe behavior.
Payments
Duty Driver processes all payments through a secure third-party provider (e.g., Stripe, PayPal, or equivalent).
Drivers receive payouts minus a Duty Driver service fee (percentage displayed in-app).
Duty Driver is not responsible for third-party payment delays or processing errors.
6. Safety and Conduct
Both drivers and riders agree to:
Follow base and installation rules.
Use Duty Driver only for legitimate, lawful transportation purposes.
Report any incidents, misconduct, or safety issues through the in-app reporting system or support email.
Duty Driver may suspend or terminate users who violate these rules.
Limitation of Liability
To the fullest extent permitted by law, Duty Driver and its affiliates are not liable for:
Personal injury, property damage, or lost profits.
Unauthorized access to your account.
Delays, cancellations, or errors by users or third parties.
Termination
Duty Driver reserves the right to suspend or permanently terminate any user account that violates these Terms or engages in fraudulent, unsafe, or illegal behavior.
Data & Privacy
Duty Driver collects and processes limited personal data to provide the Service. All data is handled in accordance with our Privacy Policy and applicable military and federal privacy standards.
Dispute Resolution
Any disputes shall be resolved through binding arbitration in the State of California, unless otherwise required by law.
Duty Driver reserves the right to update or modify these Terms at any time. Continued use of the app after changes are posted constitutes acceptance of the new Terms.
For questions, concerns, or support:
📍 California, USA
Duty Driver LLC